Cancellation Policy
At Re Powers, customers may request cancellation of an order before it has been dispatched.
How to Request a Cancellation
To cancel an order, please contact us as soon as possible at info@repowerstore.io or call 03293188889 with your order details.
- Your full name
- Order number
- Contact information used when placing the order
- Reason for cancellation
Our team will review your request and confirm whether the order can still be cancelled.
Refunds for Cancelled Orders
If your cancellation request is approved and payment has already been made, any eligible refund will be processed according to our refund procedures.
The time required for the refund to appear in your account may depend on the payment method and financial institution used.
Orders that have already been dispatched or shipped cannot be cancelled. In such cases, customers may refer to our Refund and Returns Policy, where applicable.
If a prepaid order is successfully cancelled before dispatch, any eligible refund will be processed according to our Refund and Returns Policy and the original payment method.
Re Powers reserves the right to cancel an order in cases of product unavailability, incorrect pricing, payment issues, suspected fraudulent activity, or other exceptional circumstances. If payment has already been received, the customer will be informed and an eligible refund will be initiated.
Contact Information
Re Powers
Email: info@repowerstore.io
Phone: 03293188889